FAQ's

Orders:

Orders will usually ship within 48 hours (two business days) of receipt. You will be notified if we anticipate a longer wait. 

We encourage you to ask your local shop or boutique for ellie and sam as we encourage supporting local businesses.

ellie and sam reserves the right to refuse any orders.

Fabric Care:

ellie and sam fabrics are 100% super-soft, high-quality imported microfibers. You are encouraged to hand wash and air dry (or tumble dry with no heat). Using heat during drying or leaving our blankets or loveys in a hot place (car) over time may damage the item or limit its lifespan. 

Where is ellie and sam located?

We like to say that ellie and sam is located in our hearts but out true location is in Southern California.  

Fundraising:

ellie and sam will help you raise money for your organization. For two weeks in October, the 1st to 15th, we will offer your members a 20% discount and donate 10% of the purchases to your school or non-profit.  You must be U.S based and a certified 501(c)(3) organization with an EIN number. Email us to partisipate: CustomerService@ellieandsam.com